Last updated: September 2026
This page provides information about how tranquil-savanna complies with the General Data Protection Regulation (GDPR) for visitors and customers located in the European Economic Area (EEA).
Data Controller
tranquil-savanna acts as the data controller for personal information collected through this website. Our contact details are:
tranquil-savanna
245 Maple Ridge Drive
Toronto, ON M5V 2T6
Canada
Email: [email protected]
Legal Basis for Processing
We process personal data under the following legal bases as defined by GDPR:
Consent
When you submit a service request form or sign up for communications, you provide consent for us to process your data for the specified purposes. You may withdraw consent at any time by contacting us.
Contract Performance
When you engage our services, we process personal data necessary to fulfill our contractual obligations, including scheduling, service delivery, and invoicing.
Legitimate Interests
We may process data based on legitimate business interests, such as improving our services, preventing fraud, and ensuring website security, provided these interests do not override your fundamental rights.
Legal Obligation
We process data when required to comply with applicable laws, regulations, or legal proceedings.
Your Rights Under GDPR
As a data subject, you have the following rights:
Right of Access
You may request a copy of the personal data we hold about you and information about how it is processed.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes collected or you withdraw consent.
Right to Restriction
You may request that we restrict processing of your data under certain circumstances, such as when you contest accuracy or object to processing.
Right to Data Portability
You may request to receive your personal data in a structured, commonly used format and transmit it to another controller.
Right to Object
You may object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing that produce legal or significant effects. We do not currently engage in such automated decision making.
Exercising Your Rights
To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month. If the request is complex or we receive multiple requests, we may extend this period by two additional months, with notification.
We may request verification of your identity before processing your request to ensure data security.
International Data Transfers
As we are based in Canada, personal data collected from EEA residents may be transferred to and stored in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection under GDPR Article 45.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary based on the type of data and applicable legal requirements. Upon request, we can provide specific information about retention periods for your data.
Data Protection Officer
For questions about our GDPR compliance or to exercise your data protection rights, contact our data protection representative at [email protected].
Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your residence, place of work, or where the alleged violation occurred.
Updates to This Information
We may update this GDPR compliance information periodically. The date of the most recent revision appears at the top of this page.