Last updated: September 2026
This Privacy Policy describes how tranquil-savanna ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services.
Information We Collect
Information You Provide
When you submit a service request or contact us, we collect information you voluntarily provide, including:
- Name
- Email address
- Service preferences
- Message content
- Property details relevant to service delivery
Information Collected Automatically
When you visit our website, certain information is collected automatically:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website address
How We Use Your Information
We use collected information for the following purposes:
- Responding to service inquiries and requests
- Scheduling and delivering requested services
- Communicating about your account or services
- Improving our website and service offerings
- Analyzing website traffic and usage patterns
- Complying with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With service providers who assist in our operations, bound by confidentiality agreements
- When required by law or to respond to legal process
- To protect our rights, property, or safety
- In connection with a business transfer or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service-related records are typically retained for seven years following completion of services.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of your information
- Objecting to processing of your information
- Requesting data portability
To exercise these rights, contact us using the information provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
tranquil-savanna
245 Maple Ridge Drive
Toronto, ON M5V 2T6
Canada
Email: [email protected]